CoinSpot
CoinSpot Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
CoinSpot has 2.3 star rating based on 8 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Controlling, Conveniant, Innovative.
Cons: Fact they steal your money, I my get some money, Reduction.Recent recommendations regarding this business are as follows: "They steal from you with ridiculous rates when you sell. Then ignore you.", "Nothonh", "BUYER BEWARE! No reason given for stopping their services.", "They were very patient. And. Helpful", "Send an Email with the reason why the account is frozen and what need to happen to unfreeze it.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
CoinSpot has 2.3 star rating based on 8 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Controlling, Conveniant, Innovative.
Cons: Fact they steal your money, I my get some money, Reduction.Recent recommendations regarding this business are as follows: "They steal from you with ridiculous rates when you sell. Then ignore you.", "Nothonh", "BUYER BEWARE! No reason given for stopping their services.", "They were very patient. And. Helpful", "Send an Email with the reason why the account is frozen and what need to happen to unfreeze it.".
Review authors value the most Privacy and Data Security and Billing Practices. Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
Media from reviews
Top CoinSpot Reviews
"Educational"
It will be bad to keep this alone to myself I came across the best bitcoin expect ever Maria Renee fx who really help me to invest, she is very honest and...
"Ripped Off"
Went to sell wallet quickly on a spike and noticed the rates they gave me were super low, then with the whopping 1% fee's ended up with 40% of my profit...
Brisbane, Queensland
Setting up help
I can't get help where is the verification link listed online live chat says this is what I need apparently but they don't hang around to help you do this
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Brisbane, Queensland
Ripped Off
Went to sell wallet quickly on a spike and noticed the rates they gave me were super low, then with the whopping 1% fee's ended up with 40% of my profit stolen. When I complained they blamed me, the customer for them ripping me off.
Tried to close account and they wont unless I provide them with biometric information. They blocked my live chat, they are ignoring email msgs. I still have an account with the *** which I dont want.
Cant find a phone number to call. Appalling rates, appalling customer support, avoid these jerks.
User's recommendation: They steal from you with ridiculous rates when you sell. Then ignore you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sydney, New South Wales
Withdrowal money to my wifes account in USD
I would like to find out if its possible to add my wife USD account details ABSA bank zambia to withdrow money from my crypto account ??
and can I withdrow in US dollars ??
thank you
Need help with your issue?
Get support from our consumer experts.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sydney, New South Wales
I almost got knocked
me14solutions-org helped me with refund when i had a major issues with my account,they are amazing so happy
User's recommendation: Nothonh
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Melbourne, Victoria
*** escalated customer service
I made several transactions with their new card payment service. Some were transactions to another country for services and some were for product purchasing in Australia.
I was contacted about them and answered their questions. Soon thereafter, I was told my account was not accessible, and I needed to deposit my cryptocurrency into my depositing bank account. As I was shocked at their audacity to deny me my dignity of risk for spending my money wherever I wished, for whichever legal purposes I wished. No response from them.
Four months later, I reach out to them and get hand-balled here and there. Finally, I come across a hardball tough guy wannabe, that signs their email with Richard, Disputes Resolution Officer. Saying that I was told to withdraw my account funds four months ago and that I had not responded yet. Responding with a screenshot and copy of the email, proving my response was indeed provided the same day of their last email, four months ago, and it was them that had not responded for so long.
This matter was not acknowledged in their response. Furthermore, I was now given 14 days to revive my funds, or that I would essentially lose it forever. I rewrote my responses, even further clarifying the situation as seen below;
-Dear Richard,
-
-I further wished to clarify my stance.
-
-First of all, I thank you once again for your response. However, it fails to address the specific concerns I raised in my prior correspondence to your email.
-
-Your repeated reference to CoinSpots Terms of Use does not clarify the precise reasons for the closure of my account.
Under Section 21 of the Australian Consumer Law (ACL), any unfair contract terms are void, and under Section 18, businesses must avoid engaging in misleading or deceptive conduct. I seek confirmation that my account termination aligns with these provisions and does not constitute an arbitrary or unjust denial of service.
-
-I also highlighted prior communication on 9 July 2024, requesting reconsideration and clarification, which went unacknowledged.
Ignoring such correspondence demonstrates a lack of proper engagement with my concerns, contrary to principles of good faith dealings outlined in Section 22 of the ACL.
-
-I reiterate my request for a detailed explanation for the termination and confirmation that your actions comply with Australian law. I trust that CoinSpot will address these issues transparently and without further delay.
-
-Kind regards,
-My Name Surname
This was sent 22/11/24
User's recommendation: BUYER BEWARE!!! No reason given for stopping their services.
Manly Vale, New South Wales
Can’t get in
I got in and purchased
Mess trying to get the extra security. Tried to go back in.
Said password wrong changed pass word. Tried To go in. Said password or name was wrong before even tried to login. Other times the capture is wrong.
As soon as these things about wrong is in no matter what you check or change they remain. The line is not removed so you can try again. Turned off iPad waited, started all over again. The reason I want to get in is to setup the next level of security.
Which I have tried and need help.
I used to be a programmer. Why cant I do your programs?
User's recommendation: They were very patient. And. Helpful
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Perth, Western Australia
Frozen account
Please call me on 041281**** so we can clear up this misunderstanding about my account.
Please note: Withdrawals are currently not available on your account.
Please contact support for more information.
They had no reason to freeze my account over me sending money to a friend in the US. Now to withdraw any money I need to sell my Crypto and take a loss in fees and charges.
User's recommendation: Send an Email with the reason why the account is frozen and what need to happen to unfreeze it.
Sydney, New South Wales
No record of my purchase.
I purchased a AI bundle. Where can I find the details of the purchase? I an unable to see it in my wallet or any other place.
Wanting account details to buy bitcoin
Would like to know if my account is still valid can I still use this account to send more bitcoin to my friends wallet please
- Conveniant
Preferred solution: To buy more bitcoin to send to my friend
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerI’m not able to withdraw
My account says withdraw i cant withdraw out and Im laying this complain to be attended to as fast ok
Preferred solution: Access to withdraw my coins
Sydney, New South Wales
Pending transaction
My $500 worth of bitcoin is on pending on 07/07/2023 what Im I gonna do to get the transaction processed please kindly reply
User's recommendation: What I’m I to do ?
I need to talk to some body as i need help as i am supposed to get my money to nighter
i am not pissed of i need some helpful for support as i am to get a call about chashing in my bitcoin
- Only one that i was given to me
- I my get some money
Preferred solution: advise
Issue
Hello there my name is Reuben and I sent 20 in my coinspot using bpay but it hasnt came through the coinspot account
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Paris, Ile-De-France
Educational
It will be bad to keep this alone to myself I came across the best bitcoin expect ever Maria Renee fx who really help me to invest, she is very honest and diligent in her work. All I did was invest $500 and within 5 days she made $6,500 profit for me. Contact her via
WhatsApp: +1 (73*) ***-****
- Innovative
- Reduction
Preferred solution: Price reduction
User's recommendation: Follow my instructions
Sydney, New South Wales
Incompetent Provider Hoax
They don't want to expedite BTC to BTC
What is the point have their platform is a consumer they blocked to do what is v to be avail service they Provide
How can the consumers perform
- Controlling
Preferred solution: To not locked my freedom to invest where I am satisfied
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTOTAL SCAM - stole $4,000 from me.
I passed all ID verification (passport, photo of me, photo of me with my passport, photo of me with my passport with a piece of paper with the information they wanted written on it).
I paid $4,000 to buy Bitcoin.
When I went to withdraw Bitcoin they said they wanted to call me. Why?
I've passed all your ID checks. They said they tried to call but the number was disconnected. Weird.
So I provided them with an alternative number to call me on. To do that I had to upload a photo of me, holding my passport, holding a piece of paper, requesting the phone number change.
Really? Thats the first platform Ive ever used where I cant simply change my email or mobile number and use email / SMS confirmations to approve the change. But anyway. I complied.
They then said they tried to call me but the number was disconnected.
What utter lies. 2 number that don't work?
Around in circles we went, at one point them telling me I needed to send in a photo of me holding my passport....
and so on endless "customer service" loop I went.
They even asked me to call them but provided no phone number. When I asked for a phone number they refused to provide one.
As a first time customer and seemingly no way to get my money from them, I'm worried about whether I've been completely scammed or not.
- Nothing about this company
- Steal your money
- Fact they steal your money
Preferred solution: To accept they are a scam and liquidate the company.
User's recommendation: Avoid at all costs
Companies Similar to CoinSpot
SimpleSwap
Crypto Com
“I've been denied further access to the platform. Upon attempting to clarify any violation committed,...“
Binance
“hello sir I have mode the payment but the seller is not releasing the order please help me and release...“
Apex Network
“I've ordered a card, but I'm not seeing the day, month, year, and the 3-digit code at the back; it's not...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
Getting scammed by this company was the worst nightmare that happened to me early this year. I wish I had done enough research before engaging.
Maybe the situation with them would have been different.
I was so naïve and did not have enough information I needed to know about the whole online investing scenario. I will not wish my experience upon anyone because it was such a roller coaster one, I am just happy i was eventually able to recover my lost funds through a reliable source I am open to share with anyone who might have been a victim of this Ponzi scheme dorisashley52@***.com WhatsApp +351 968 *** *67